FAQ Here are some of our most common Frequently Asked Questions about our online courses. Use this section to find a solution to any issues you might be having. What information is required when contacting the Support Team? What are the minimum requirements to access my MCI moodle course? What is a browser and what browser am I using? How do I update my browser? How do I enable cookies on my browser? How to clear my browser’s cache? Pathbrite FAQ What are the Pathbrite recommended browser versions? Where can I find the Confidentiality- and Learner Agreement for Pathbrite? What do I need to share with my course tutor? How can I edit my account details? How do I enable comments on my Pathbrite ePortfolios? How do I add my documents to categories? How do I enable download for my tutors, so they can print my work? How do I download a document from my Pathbrite ePortfolio? How do I delete a document from my ePortfolio? How replace a document on my ePortfolio? How can I share an individual document with my tutor? I need to share my Pathbrite e-Portfolio again; how do I re-share? I do not want my tutor to have access to my portfolio anymore; how to I un-share? Moodle FAQ What are the MOODLE recommended browser versions? Why does it say that I’m not enrolled when I click my course? How do I find my student number in moodle? Where can I find my course timetable? I’m not receiving emails from moodle or my tutors? I have changed my email address, who do I need to inform? Error message: ‘No permission to do that’ ? Error message: ‘No course information available’? Error message: ‘You can not enrol yourself in this course’? Why can’t I view the quizzes/.ppt/ videos and games? Why can’t I download some of the powerpoint presentations? Why am I having trouble watching videos and Animotos? I can only see part of the quiz, what shall I do? Do I have to wait to edit the wiki? How can I enlarge the moodle calendar? How can I use padlets in my course? How do I change the email subscription to the forum posts? How can I access my Moodle messages on Moodle? How can I view Moodle notifications on Moodle? Click here for a FAQ specific to assignments in moodle. If you can’t find the answer to your question here, please contact us at firstname.lastname@example.org from Monday to Friday, and we will endeavour to respond your query within 24 hours.