FAQ: I have submitted, but have not received an email confirmation?

You should receive an email confirmation within 30 minutes of your submission. If you have not received it, check the following:

  • Check your spam/junk box in case the email is in it.
  • Go into your assignment submission area and check that your assignment is not in draft mode. If you see that your assignments is in “draft” mode, you have uploaded your document without submitting it.  You need to go back into the assignment area and click ‘Submit assignment’ making sure that you save all the changes along the way.

Click here for a guide on how to check your submission status

  • Have you change your email since you have started your course?

If it is none of the above please email us at moodlehelp@montessori.org.uk so that we can investigate further.